PM-WANI public Wi-Fi under DoT, Govt. of India Track application Digital hub in every panchayat
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Help & FAQ

iWINDFI public Wi-Fi under the PM-WANI scheme

Help & FAQ

IWINDFI SOLUTIONS PRIVATE LIMITED PM-WANI Wi-Fi: user guide for the web portal and the iWINDFI Wi-Fi app.

How do I connect?

Scan the Wi-Fi QR poster at the shop with your phone camera, or select the Wi-Fi network (for example PM-WANI@iWINDFI) in your phone settings. The login page opens by itself. With the iWINDFI Wi-Fi app, open the app and tap Connect next to the hotspot.

How do I create an account?

On the login page tap "New user", enter your mobile number, verify the OTP and choose your own password. Your mobile number is your username. We never send passwords by SMS.

How do I pay?

Choose a plan and pay by UPI, debit/credit card, netbanking or wallet. You can also buy a coupon at the shop and enter the code on the plans page.

Can I use the same pack on my laptop?

Yes. Connect the laptop to the same Wi-Fi and log in with the same mobile number and password. The number of devices depends on the plan.

I forgot my password.

Tap "Forgot password?" on the login page (or in the app), verify the OTP and set a new password.

Where can I see my usage and payments?

Log in and open "Usage & payments" on the portal, or History in the app.

Can I use other PM-WANI Wi-Fi?

Yes. PM-WANI is interoperable: PM-WANI apps work at hotspots of other providers, and apps of other PM-WANI App Providers work at our hotspots.

Is my data safe?

Your data and usage logs are stored in India and kept for one year as required by the PM-WANI framework. We do not store card numbers.

How do I complain?

Use "Report a problem" on the login page, Support in the app, or call - / email -.

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